If you encounter sewer problems, call SacSewer immediately at (916) 875-6730.

As an SacSewer customer, you receive 24/7 service in the event of a sewer problem. This is part of the monthly sewer rate you pay. When you call us—day, night, weekend, or holiday—our goal is to be there within two hours to check our portion of the sewer pipe.

Our maintenance crews will inspect the problem, and if it’s in our portion of the pipe, we will repair it at no cost to you. If the problem is in the privately owned portion of the pipe, we’ll help you figure out the next steps.

Learn more about our service commitments.