Commands

Service Call Response Time

Post

Measures the percentage of on-time arrivals to a customer service request call.

Target: 95%

SASD staff will arrive onsite within two hours of a customer service request call for 95% of all service calls occurring within any calendar month.

4th column footer link

Site Issues & Accessibility

SASD is committed to to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you are having trouble accessing information on this site, or if you would like to bring a site issue to our attention, please send us a message.

PDF files: PDF files on this site require Adobe Acrobat Reader, available as a free download.