Our Staff at Work
Getting to Know SacSewer: Customer Care
“The information we get from our customers is deeply analyzed. We take that information and feed it back in to the organization to help us drive improvements to our services. Communication is a very vital part of the customer’s perspective, and we put a lot of time and energy into getting that right.”
Getting to Know SacSewer: Maintenance & Operations
“On any given day, you never know what could come up. Things are scheduled and emergencies happen, but it’s never the same twice. We’re all very good at taking the proper actions, making good decisions, and doing it in high-pressure, intense, long-hour days. It’s just what we do.”
Getting to Know SacSewer: Engineering
“We all live in this region, and we all recreate in it…. These things are near and dear to us, and it gives us a lot of incentive to do our job well.”
Getting to Know SacSewer: Critical Support Services
“Every decision we make is a balance between the people, the cost, and the environment. We provide a very important service for the community, and we’re all very proud that we’re able to provide that service.”