Contact Us


The public counter at 10060 Goethe Road, Sacramento, is open Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday from 8:00 a.m. to 3:30 p.m.

If you simply have a question, please contact us by phone or email.

If you are seeking to submit documents . . .

Please submit them by email if at all possible by coordinating with the appropriate staffing unit. When email submittal is not possible, use the drop-off box located at our public counter.

If you need to make a sewer impact fee payment . . .

Please do so with a cashier at the Sacramento County Building Assistance Center (BAC) located at 9700 Goethe Road, Sacramento, CA 95827, which is presently open only for payments Monday thru Thursday from 8:30 a.m to 4:30 p.m. and Friday from 8:00 a.m. to 3:30 p.m. To confirm BAC payment processing locations or open hours, call 916-874-8250. Our Permits page has more detailed information on the County BACs, but it is our understanding that the Goethe BAC location is the only one currently accepting payments. We are not currently accepting payments at our office.

Our current anticipated response time for all inquiries is three business days, but please be aware that response time may be delayed as circumstances evolve related to staffing and operational constraints. Thank you for your patience and cooperation.

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We are committed to providing outstanding customer service. Please contact us using one of the relevant numbers below.

Sewer Overflows & Problems: (916) 875-6730

Non-Emergency Numbers
Administration (General Information)
(916) 876-6000
Permit Services Unit
(916) 876-6100
Customer Service Liaison
(916) 875-1562
Sewer Map & Location Questions
(916) 876-7526
Development Plan Check
(916) 876-7526
Public Affairs Office
(916) 876-6120
Wastewater Source Control Section
(916) 875-6470
Other Agency Numbers:
Department of Water Resources – Drainage & Water Supply
(916) 875-RAIN (7246)
Sacramento County’s Employment Office
(916) 875-5593
Municipal Services Agency – Human Resources Office
(916) 875-4333
California Relay Service Number
(800) 735-2929 TDD

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