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If you’re experiencing a sewer overflow or other sewer problem, or if you are reporting a safety hazard, please call us immediately at (916) 875-6730. We are available 24 hours a day, 7 days a week. Please do not use this form to report urgent issues that require an immediate response.

For general questions and non-emergency-related information, please use the form below and someone will respond as soon as possible. If you prefer to call us about a non-urgent issue, check our contact list for the relevant phone number.

PLEASE NOTE: For questions or concerns related to insects, please call us immediately at (916) 875-6730. A dispatcher will be available to take your call 24/7.

If you would like to send a message about a non-urgent matter, simply select another issue from the list above. Thank you.

PLEASE NOTE: All billing is handled by Consolidated Utilities Billing and Service, a third-party billing administrator that manages billing for SASD and other local utilities. For all billing questions, please contact:

Phone: (916) 875-5555 (M-F 7:30 a.m. to 5:30 p.m.)

TDD: (916) 875-5105 (M-F 7:30 a.m. to 5:30 p.m.)

Toll-free: (800) 932-8990 (M-F 7:30 a.m. to 5:30 p.m.)

Online Contact Form

E-mail (Residential): utilities@saccounty.net

E-mail (Commercial): cubscommportal@saccounty.net

Office: 9700 Goethe Rd., Suite C, Sacramento, CA 95827-3500

Monthly Sewer Rates

Please visit our Monthly Sewer Rates webpage for details about SASD’s rates.

Frequently Asked Questions

For answers to common billing-related questions, please read our FAQs.

If you would like to send a message about a non-urgent matter, simply select another issue from the list above. Thank you.

WARNING: A sewer overflow or backup requires immediate emergency response. We cannot accept emergency reports online. Please call us immediately to report this issue at (916) 875-6730 anytime, day or night.  We will respond to your call within 2 hours.

OTHER POSSIBLE SIGNS OF SEWER TROUBLE: If you notice any of the following, please call us right away:
- Overflow from a cleanout outdoors
- Slow drains
- Odors
- Anything unusual with drainage pipes (sink, bathtub, toilet, etc.)

If you would like to send a message about a non-urgent matter, simply select another issue from the list above. Thank you.

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