Service Levels
Service Restoration Time
Service Level Definition
Measures the percentage of customers whose sewer service is restored within four hours of interruption with no use limitations for customer.
Service Level Target:
District staff will restore service within four hours of receipt of customer call for 90% of all service interruptions occurring within any calendar month.
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graphic design by Ogilvy Public Relations Worldwide
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All rights reserved.
Revised: May 4, 2009
graphic design by Ogilvy Public Relations Worldwide
web design & maintenance by ABC Internet.
All rights reserved.
Revised: May 4, 2009
